01
Lead qualification agents
Agents that reply to every lead in seconds, ask the right questions and book the next step.
✓ Instant replies, day and night
✓ Budget, timeline & need questions
✓ Call & visit booking
✓ Hot-lead alerts to sales
Service 06
Leads answered in seconds, hours saved every week.
AI agents, chatbots and automated workflows that reply to every enquiry instantly, keep your CRM clean and take repetitive work off your team.
AI agents & chatbotsWorkflow automationCRM routingIntegrations
Trusted by teams across six industries
(01) What's included
Four ways to take work off your team.
Each part can be scoped on its own. Most clients start with lead response, since it pays back fastest.
02
WhatsApp & web chatbots
Assistants that answer customer questions from information you approve.
✓ WhatsApp Business agents
✓ Website chat assistants
✓ Approved knowledge base
✓ Human handover rules
03
CRM routing & data hygiene
Every lead scored, deduplicated and sent to the right person with full context.
✓ Lead scoring & routing
✓ Deduplication & enrichment
✓ Source & campaign tagging
✓ Follow-up sequences
04
Internal workflow automation
Repetitive tasks between your tools handled automatically, with a human check where it matters.
✓ Tool-to-tool integrations
✓ Automated reports
✓ Document & data processing
✓ Approval workflows
(02) When to invest
Signs it’s time to automate.
If two or more of these sound familiar, an audit will usually find hours a week you can hand to automation, starting with faster lead response.
Talk it through →- 01Leads wait hours for a first reply.
- 02Enquiries pile up overnight and at weekends.
- 03Your team copies the same data between tools.
- 04Your CRM is full of duplicates and missing details.
- 05Follow-ups depend on someone remembering.
- 06Weekly reporting takes someone a full day.
(03) Process
How an automation project runs.
One lead owns your automations from audit onward, with your team signing off flows before anything goes live.
01Week 1–2
Audit
We map how leads arrive and who answers them, plus the manual tasks that eat your team’s week.
Output: Automation map02Week 2–3
Design
Conversation flows, prompts, guardrails and handover rules agreed with your team before anything is built.
Output: Flows & guardrails03Week 3–6
Build & test
Agents and workflows built on staging, connected to your tools and tested on real conversations.
Output: Tested automations04Ongoing
Run & improve
Live monitoring, conversation reviews and monthly tuning as we learn what your customers ask.
Output: Monthly reports (04) Engagements
Three ways to work with us.
Retainers are agreed after the audit. AI and messaging usage is billed at cost, separate from our fees.
Automation audit
A map of where time and leads are lost, and what to automate first.
✓ Lead flow & response review
✓ Manual task inventory
✓ Tool & data audit
✓ Prioritised automation plan
Lead response
An AI agent that answers, qualifies and routes every lead, tuned monthly.
✓ WhatsApp or web agent
✓ Qualification & booking
✓ CRM routing
✓ Monthly tuning & reports
Operations automation
For teams automating several workflows across sales and operations.
✓ Everything in Lead response
✓ Multiple workflows
✓ Internal tools & integrations
✓ Priority support
Anything repetitive with clear rules: replying to and qualifying leads, booking calls or visits, routing enquiries, cleaning CRM data, follow-up sequences and internal reports. The audit shows which tasks are worth automating first.
It hands the conversation to your team with the full context. Agents only answer from information you approve, and you can step into any conversation at any time.
Yes. We use business-grade AI providers that don’t train on your data, store conversations in your own accounts and keep access limited to the people who need it.
Usually, yes. We connect to the major CRMs, WhatsApp Business, email, calendars and spreadsheets, and can build custom integrations where an API exists.
Automation runs on a monthly retainer agreed after the audit. AI model and messaging usage, such as WhatsApp conversation fees, is billed at cost and kept separate from our fees.
A single lead qualification agent usually goes live within four to six weeks, including testing on real conversations. Larger workflow projects are phased so the first automations ship early.
(08) Start a project
Tell us where you want to grow.
Share a few details and we’ll come back with an honest view of what to do first, whether or not we’re the right fit.
info@legit.globalMon–Fri, replies within one business day
Brief received.
Thanks. A strategist will reply within one business day.